WELCOME!
I’M NICOLE MIGUEL
Explore & Enjoy
Welcome and thanks for visiting my site! I invite you to take a moment and look around. To learn more about my background, experience, skills and how we could potentially work together, simply contact me.
ABOUT
My Background
As a natural born go-getter, my passion has continuously driven me to expand my knowledge, experience, and relationships. With a strong background and diverse skill set, I’m confident in the creative ideas and successful solutions I bring to the table. Keep exploring my site to learn more information about me, and reach out directly with any questions.
MY EXPERIENCE
Background & Expertise
LEAD MENSWEAR SALES ASSOCIATE | ZARA - BURLINGTON
June 2014 - Present
Provided elevated customer experience to generate loyal clientèle.
Liaised with customers, recommending specific products and specials in alignment with individual needs, requirements and specifications.
Trained and served as a peer coach for new sales associates.
Improved sales abilities by utilizing product knowledge on a daily basis to provide optimal service.
Acted as a role model in techniques for driving sales, consistently meeting and exceeding sales quota for 4 consecutive years.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
INTERNATIONAL FLIGHT ATTENDANT | AIR TRANSAT - TORONTO BASED
May 2016 - Present
Cultivate the importance of cultural awareness with proficiency for understanding the perspective of others, and dealing effectively with different types of people.
Analyze and resolve safety, security, emergency, and medical issues during high pressure situations with confidence.
Mentored and developed various crew members while supporting, motivating and communicating effectively with all flight attendants.
Successfully completed annual re-qualification, consistently meeting company demands.
Reputation for maintaining high level of personal decorum and professional conduct.
SALES ASSOCIATE | STAPLES - HAMILTON
July 2011 - June 2014
Grew and maintained a loyal customer base, resulting in a high level of repeat and referral business.
Collaborated with team to complete store maintenance, stocking,merchandising and upkeep.
EDUCATION
What I’ve Learned
September 2015 - Present
MCMASTERÂ UNIVERSITY
B.A in Economics
Courseware Highlights
Operational Planning
Human Resource Management
International Trade
Intermediate Microeconomics and Macroeconomics
International Monetary Economics
MY SKILLS
CLIENT-FOCUSED SERVICE
Above and Beyond
Extraordinary disposition for adapting to a wide range of people, and being open to differences in needs, values and personalities.
QUALITY CUSTOMER RELATIONS
A Valuable Skill
Effectively communicates in a tactful and considerate manner in difficult situations, and help others settle interpersonal conflicts.
EXPERT IN CONSUMER SALES
Raising the Bar
Retail background exhibits a refined eye for detail in terms of product knowledge and brand awareness necessary for success in sales.
KEEN CRITICAL THINKER
Above and Beyond
Disposition for working with abstract ideas and developing unconventional solutions.
Proficiency for generating creative ideas, out-of-the-box solutions to problems and entrepreneurship.
INTERESTS INCLUDE
Fashion. Networking. Architectural & Interior design. Event planning. Running. Travel. Cooking. Reading. Music. Health & Fitness.
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"Well done is better than well said"